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SUPPORT.md

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Support

SpaceApp is a community-maintained self-hosted project. Public support is best-effort and has no response-time guarantee.

Installation and usage

Search existing GitHub issues before opening a new one. Use the bug report form for reproducible failures and include:

  • SpaceApp and run-spaceapp versions;
  • operating system and CPU architecture;
  • Docker Engine/Desktop and Compose versions;
  • selected light or standard profile;
  • minimal reproduction steps and sanitized error output.

Public reports must never include credentials, setup tokens, cookies, personal memory, private workspace content, customer data, internal hostnames, or private network addresses.

Security vulnerabilities

Do not report a suspected vulnerability in a public issue. Use GitHub's private security advisory form:

https://github.com/oll4com/spaceapp/security/advisories/new

Read SECURITY.md for the supported version and disclosure process.

Provider accounts

SpaceApp does not provide provider accounts, API credits, billing support, or provider-specific service guarantees. Authentication and usage remain subject to each provider's terms and support channels.