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🐛The widget embed does not work with an event #1373

Description

@niccokunzmann

Note

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Describe the bug
A clear and concise description of what the bug is.

I created a widget embed that I want to try out on localhost on my development website.
So, I created a small event just to try this out.

This is what is shown on my website:
Image

(1) This is the docs about review:
https://hi.events/docs/help-center/getting-started/publishing-and-sharing-your-event
It does not mention embed.

(2) This page about embedding does not mention review:
https://hi.events/docs/help-center/customization-and-settings/embedding-the-ticket-widget

(3) This is the embed code section:
Image
It does not mention review.

To Reproduce
Steps to reproduce the behavior:

  1. Create a small event and publish it, create an account, do only the minimal steps
  2. This gets an event into review
  3. Create and serve a page on localhost with the embed code
  4. See error

Expected behavior
A clear and concise description of what you expected to happen.

Basically, I expect clarity in the documentation: Is this about review or about localhost & http?

  • (1) Should mention that the embed code does not work while review is in progress

  • (2) This should also mention that events under review cannot be shown

  • (3) There should be a note in case the embed is expected not to work and a link to the documentation that explains why it might not work.

  • This page: https://hi.events/docs/help-center/customization-and-settings/embedding-the-ticket-widget
    Should also have a section about that message and how to debug it.

    This event is not available
    It may have been unpublished or removed. Please check the link and try again.

The page says:

Test the widget on your site before going live — including a full test checkout

So, I expect that widget to work.

Screenshots
If applicable, add screenshots to help explain your problem.

Logs
Add any relevant error logs. If it's an error in the browser, please include the browser console logs as well
as what endpoints are being hit and what the response from the server is.

Partitioned cookie or storage access was provided to “https://app.hi.events/widget/11524?iframeId=hievents-iframe-gegv74z3qvv-0&parentUrl=http%3A%2F%2Flocalhost%3A1313%2Fbooking%2F&PrimaryColor=%238b5cf6&PrimaryTextColor=%23000000&SecondaryColor=%238b5cf6&SecondaryTextColor=%23ffffff&BackgroundColor=%23ffffff&WidgetType=widget&WidgetVersion=1.0&Locale=en&Padding=20px&Autoresize=true&ContinueButtonText=Book%20Now” because it is loaded in the third-party context and dynamic state partitioning is enabled.

Desktop (please complete the following information):

  • OS: Ubuntu 26 [e.g. iOS]
  • Browser Firefox [e.g. chrome, safari]
  • Version 156.0 [e.g. 22]

or

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Browser [e.g. stock browser, safari]
  • Version [e.g. 22]

Hi.Events Version and platform
Please state the version of Hi.Events you are using and what platform it is hosted on. Local, Docker etc.

https://app.hi.events

Additional context
Add any other context about the problem here.

I want to test that the embed works before I decide to use Hi.Events because I am looking for a solution like this.

Activity

  1. daveearley commented on Oct 2, 2026

    @daveearley
    Contributor

    Thanks for the report, @niccokunzmann. The event wasn't visible as it was never published. It was flagged by our automated scanning due to not being a real event. I've published the event manually, so it should work now.

  2. niccokunzmann commented on Oct 2, 2026

    @niccokunzmann
    Author

    Hi, thanks! This is half the issue. I would like to work on the docs if possible.

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