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FAQ: no transfer on new device note #321

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stefpi Jun 17, 2026
aee963d
fix spelling
stefpi Jun 17, 2026
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14 changes: 10 additions & 4 deletions src/lib/constants/faq.svelte
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Expand Up @@ -317,10 +317,16 @@
}, {
question: 'How do I transfer a prime subscription to a new device?',
answer: `
We aren't able to transfer comma prime subscriptions between devices. To do
so, you must cancel your existing prime subscription through
<a href="https://connect.comma.ai/">connect.comma.ai</a> and sign up with the new
device.
<p>
We aren't able to transfer comma prime subscriptions between devices. To do
so, you must cancel your existing prime subscription through
<a href="https://connect.comma.ai/">connect.comma.ai</a> and sign up with the new
device.
</p>

<p>
Note: your stored drives from your original device will not be transferred to your new device.
</p>
`
}, {
question: 'How do I cancel comma prime?',
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