ticket_data is not always a list - #7
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Running the `scaleuptechnologies.zammad.zammad_ticket` module resulted in an error, because the `ticket_data` did not contain a list, but just a dictionary. Zammad version: 7.0.0-1773148656.3c95b7da.bookworm
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Thanks for your contribution! I'll take a look at it. |
cloucs
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cloucs
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I might need a little more context. I just tested it in Zammad 7.0.0 and managed to create a ticket, using the module without encountering any problems. It returns a dictionary from which I can retrieve the ID using ticket_data.get("id"). There were no errors. Could you please describe in more detail when the error occurs and how I can reproduce it?
| ticket_data["article"]["sender"] = module.params["sender"] | ||
| ticket_data, status_code = create_ticket(module, zammad_access, ticket_data) | ||
| if isinstance(ticket_data, list): | ||
| ticket_id = ticket_data.get[0]("id") |
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That looks wrong to me. Maybe you meant this?
ticket_id = ticket_data[0].get("id")
| ticket_data["article"]["sender"] = module.params["sender"] | ||
| ticket_data, status_code = create_ticket(module, zammad_access, ticket_data) | ||
| if isinstance(ticket_data, list): | ||
| ticket_id = ticket_data.get[0]("id") |
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True, but in my case it doesn't hurt me, as I get a single ticket returned.
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It really looks like it has to do with the Zammad installation. |
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Running the
scaleuptechnologies.zammad.zammad_ticketmodule resulted in an error, because theticket_datadid not contain a list, but just a dictionary.Zammad version: 7.0.0-1773148656.3c95b7da.bookworm